Package Agreement

Scope of Services

1. Postpartum Management Care Only: The packages above provide postpartum management services focused on supplement, nutrition, and lifestyle education tailored to your specific needs. This package does not replace your Primary Care Provider (PCP) or OBGYN. We encourage you to maintain regular care with your established medical providers for broader medical concerns or conditions.
2. Individualized Support: Supplement, nutrition, and lifestyle education are included in these packages. Recommendations are personalized and may vary from client to client based on your specific lab results and postpartum needs.
3. Limited Care Agreement: The packages include lab review visits, provider visits, nurse visits, and a personalized supplement and nutrition plan based on your lab work. Additional care or services may be needed depending on the package of choice.

Limitations of Communication

1. Email Correspondence: Email communication is not a substitute for care. Questions or concerns beyond the scope of this package require booking additional provider visits or upgrading your package. Responses to emails outside this package's scope will not be provided.
2. Further Care Needs: Depending on the package, should you wish to pursue additional care, you will need to upgrade your package, which may include new labs and a detailed care plan over six months.

Acknowledgement of Responsibility

1. Client Responsibility: By choosing your preferred package, you acknowledge that Postpartum Care USA is not responsible for your long-term care or for managing health issues unrelated to postpartum needs. This package is designed to provide targeted postpartum support and is not a substitute for comprehensive medical evaluation or treatment by a PCP or OBGYN.
2. No Liability for Additional Claims: Postpartum Care USA and its providers are not liable for claims of insufficient care or unmet expectations, as the services and limitations of the packages have been clearly outlined.

Package Expiration Policy

1. Expiration Dates Are Non-Negotiable: Package expiration dates are strictly enforced. We care for a limited number of clients each month to ensure quality care and timely appointments. If your package expires, you will be responsible for paying the full cost of any appointments beyond the expiration date.

Agreement to Terms

By signing the package of your choice, you confirm that:

• You have read, understood, and agreed to the terms outlined in this Package Agreement.
• You acknowledge that this package provides postpartum management only and does not replace medical care provided by your PCP or OBGYN.
• You have been given the opportunity to ask questions and receive clarification.

Payment Agreement and Cancellation Policy

Cancellation Prior to Contract Start Date

Clients must notify PPCU in writing regarding the cancellation and provide a reason for their decision. Clients are responsible for 50% of the total cost of the full package amount (no discount included) if the cancellation occurs before the contract start date.

Example: For the Mama Essentials Package, priced at $2997 after a 20% discount, the full package cost before the discount is $3747. If the patient cancels prior to the start date, they are required to pay 50% of the full amount ($3747), which totals $1874.

Package Cancellation After Start Date

Once the package has started, the payment for the package is considered final, and no refunds will be issued. This policy ensures continuity of care, upholds the integrity of the services provided, and reflects the commitment made to personalized planning and resource allocation.

Late Cancellation Fees

Appointments must be canceled at least 24 hours in advance to avoid fees. Cancellation fees are subject to change at any time.

No-Show Fees

Clients who do not show up for scheduled appointments without prior notification will be charged a no-show fee. No-show fees are subject to change at any time.

Insufficient Funds Policy

A $25 fee will be applied to any transactions with insufficient funds or declined cards. This fee is applied by our EMR system and may recur with each failed payment. Timely payments are strongly encouraged to avoid additional charges.

Final Payment Terms

All payments are final. Patients are expected to make payments as outlined in their agreement. Any unpaid amounts per the contract terms will be pursued through legal action via Bose, McKinney, and Evans Law, LLC.

Patient Illegal Substance Abuse Contract

Purpose

This agreement aims to support your health and well-being during your postpartum period. We recognize the challenges that may arise, and we are committed to providing you with the necessary care and resources.

Acknowledgment of Substance Use Risks

I understand that the use of illegal substances can pose significant risks to my health and the health of my baby. I commit to abstaining from all illegal substances during my care at this clinic.

Commitment to Honesty

I agree to provide accurate and honest information regarding my substance use history. I understand that withholding information may impact my treatment plan.

Consequences of Violations

I understand that any violation of this agreement, including positive drug screens for illegal substances, may result in:

• Possible discharge from the clinic if my substance use poses a risk to my health or the health of my baby.
• No refunds.
• I am responsible for any financial commitment made in the contract above.

Confidentiality

I acknowledge that my health information will be kept confidential, in accordance with HIPAA regulations. However, if there are concerns about my safety or the safety of my baby, the clinic may need to disclose information to appropriate authorities.